Other Learners & Contexts Banking English Course Development more

Sun, Nov 14, 12:45-13:10 Asia/Tokyo

Banking customers need assistance with tasks such as opening bank accounts and transferring money. Some banks, however, do not provide English (ATM or teller) support, so banking can be challenging for non-Japanese speakers. This presentation will describe a banking English seminar which has been designed for staff at a prefectural banking institution. The materials have been assessed and improved using a holistic business English evaluation framework, and this presentation aims to share what was done.